Privacy Policy

If these Terms and Conditions are translated into other languages, the German version alone shall be the legally binding version for interpretation of the provisions.

We welcome you on your visit to our website and appreciate your interest in our company. In order to give you a good feeling regarding the handling of your personal data, we’ll make transparent for you, what happens with the accumulating data and which safety measures were taken on our part. You will also be informed about your statutory rights in connection with the processing of this data.

Privacy statement according to DS-GVO

When accessing our homepage, no personal data will be logged or further processed on our part. Personal data is only collected if you provide us with this information voluntarily – for example, in the context of a request by e-mail, an online application or to initiate a contractual cooperation.
Insofar as you have provided us with personal data, we will only store and use it to answer your request, to process any contracts you may have with us and for technical administration.
Your personal data will not be passed on to third parties, transmitted or sold. Also, your data will not be transmitted to a third country.
According to Article 15 of the new European General Data Protection Regulation, affected people have the right to request a free confirmation about how the personal data is processed from the responsible corporation.
If so, affected people have the right to be informed about the purpose of the processing, the categories of personal data being processed, recipients or categories of recipients to whom the personal data have been disclosed and the planned duration for which the personal data will be stored.
Furthermore, affected people have the right to correct or delete the personal data concerning them or to limit or contradict the processing of their personal data.

Data collection on our website

Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. Its contact details can be found in the legal notice of this website.

How do we collect your data?

Only the data will be collected which you hand over to us. This may be e.g. the data, you entered in the contact form.
Other data is collected automatically while visiting the website through our IT systems. These are primarily technical data (e.g. Internet browser, operating system or time of the page request). The data will automatically be collected as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain free information about the origin, recipient and purpose of your stored personal data, at any time. You also have a right to request the correction, inhibition or deletion of this data. For this purpose and for further questions about data protection, you can contact us at any time at the address given in our legal notice.

All requests for information should be directed to the responsible office:

Managing Directors: Matthias Stephan oder Matthias Veith
Street: Frankenstrasse 1b
ZIP/City: 63791 Karlstein am Main
Phone: +49-6188-9138-0
Email: datenschutz@itservices24.de

Furthermore, affected people have a right of grievance to the responsible supervisory authority for data protection.

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 27
91522 Ansbach
Telefon: +49 (0)981 53 1300
Email: poststelle@lda.bayern.de

Cookies

Internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files which are stored on your computer and stored by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can change the settings of your browser in a way that keeps you informed about when cookies are needed and which only allows cookies in individual cases. These settings can also be set in way that cookies will only be accepted in certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Analysis tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the function IP anonymization on this website. As a result, your IP address will be reduced, before the transmission to the United States, by Google within the member states of the European Union or other state parties of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activity and to provide other services related to the website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by changing the settings of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en.

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on your future visits to this website: disable Google Analytics.
For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

Google Web Fonts

This site uses so-called web fonts, provided by Google, for the standardized presentation of the fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a default font will be used by your computer.
More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on how to handle user data, please refer to Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/.

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you about the possibilities of objection in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
used operating system
Referrer URL
Host name of the accessing computer
Time of the server request
IP-Address

Links to other providers

Our web page also contains – clearly recognizable – links to the Internet sites of other companies. However, we assume no responsibility for the content and the privacy / data security concept of these web pages.

Safety principles

In order to protect the data of our employees / customers / suppliers stored by us from accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we have taken appropriate technical and organizational measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

Contradiction advertising emails

The use of the published contact information in the legal notice for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the case of the unsolicited sending of advertising information, for example through spam e-mails.

Processing data (customer and contract data)

We collect, process and use personal data only insofar as they are necessary for the establishment, content or modification of the legal relationship (stock data). We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary in order to enable or charge the user for the use of the service.

Contact:

Tel.:  +49-6188-9138-0
Fax.: +49-6188-9138-9100

Mail: info@itservices24.de

Address:

ITservices24 GmbH
Frankenstraße 1b

63791 Karlstein